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Cigna Reaches One Million Customers Through 100 Care Arrangements

Cigna has reached its ambitious goal of having 100 Cigna Collaborative Care Arrangements, reaching one million customers, through arrangements with larg...

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|Jul 10|magazine4 min read

Cigna has reached its ambitious goal of having 100 Cigna Collaborative Care Arrangements, reaching one million customers, through arrangements with large physician groups throughout the United States. The goal, achieved last week, was completed with the addition of 11 arrangements in seven states, reported Wall Street Journal.

"We're thrilled that we've reached the milestone of 100 Cigna Collaborative Care arrangements with some of the most forward-thinking large physician groups in the country," said Alan M. Muney, M.D., Cigna's chief medical officer. "The leaders of these organizations are fully committed to collaborating with us and recognize the value of delivering better health, affordability, and experience."

Cigna Collaborative Care is aiming to improve the health of customers while holding the line on medical costs. Programs help close gaps in care such as missed prescription refills or health screenings, increasing the number of preventive health visits and reducing unnecessary use of hospital emergency rooms.

According to Cigna Corporation, the keys to success for the program include sharing useful patient information, incorporating predictive modeling, embedded care coordinators, communication and collaboration, clinical integration, and aligning incentives to performance.

Effective July 1, the newest members of Cigna Collaborative Care are Northeast Medical Group in Connecticut; Harbin Clinic and Physician Performance Network of Georgia in Georgia; Presence Health Partners in Illinois; Skylands Medical Group in New Jersey, Primary Care Partners LLC and Wellmonst Medical Associates in Tennessee; The Austin Diagnostic Clinic, St. Joseph Health Partners, and Village Family Practice in Texas; and EvergreenHealth Partners in Washington.

Currently, the arrangement program spans 27 states, reaches more than one million commercial customers, and encompasses more than 39,000 doctors.