JDC Healthcare Management Notice Of Data Privacy Incident
DALLAS, Feb. 7, 2020 /PRNewswire/ -- February 7, 2020, JDC Healthcare Management ("JDC") began notifying patients of a recent incident impacting the privacy of certain information.
What Happened? On October 19, 2019, JDC became aware of suspicious activity related to a JDC email account. Upon discovery, JDC immediately launched an investigation, with the aid of forensic investigators, to determine the nature and scope of the activity. On December 10, 2019, JDC's investigation determined that there was unauthorized access to the JDC email account between July 21, 2019 and August 26, 2019, which contained information related to certain patients. Although JDC has no evidence of actual access or misuse of information as a result of this incident, JDC is providing notice to individuals whose information was present in the affected email account.
What Information Was Involved? The following types of information related to certain JDC patients may have been accessible within the affected email account at the time of the incident: name, address, date of birth, medical treatment information and history, health insurance and payment information, patient number, and medical record number. No Social Security numbers were affected by this incident.
What is JDC Doing? JDC takes the confidentiality, privacy, and security of information in our care seriously. Upon discovery, JDC immediately commenced an investigation to confirm the nature and scope of the incident. JDC is taking steps to implement additional safeguards and review policies and procedures relating to data privacy and security. JDC is also notifying regulators of the incident as required, including the U.S. Department of Health and Human Services and certain state regulators.
For More Information. JDC established a dedicated call center to answer questions from individuals potentially affected by this incident. The call center can be reached at 1-844-904-0936, Monday to Friday, 8 a.m. to 5:30 p.m. CST. If a potentially affected individual does not receive a letter in the coming weeks, but wishes to confirm whether they are affected, they may contact the dedicated call center. Para personas que hablan solamente Espanol, el numero de 1-844-904-0936, Lunes a Viernes de 8 a.m. a 5:30 p.m. CST tienen perosnal que habla Espanol.
JDC also encourages those individuals impacted by this event to remain vigilant against incidents of identity theft and fraud by reviewing accounts, explanations of benefits, and credit reports for suspicious activity and reporting any suspicious activity to the affiliated institutions immediately. Potentially affected individuals are also being offered access to complimentary credit monitoring and identity protection services. Additional steps an individual can take to better protect against misuse of their information should they feel it is appropriate to do so include:
SOURCE JDC Healthcare Management